About us

InstantScripts is an Australian-owned telehealth service wholly owned by Wesfarmers Health - one of Australia's most trusted healthcare organisations.

We operate Australia wide, providing AHPRA registered medical practitioners to deliver convenient, professional healthcare services.

Our credentials:

• Part of Wesfarmers Health - Australia's leading healthcare group
• Fully compliant with TGA (Therapeutic Goods Administration) regulations
• All doctors are registered with AHPRA (Australian Health Practitioner Regulation Agency)
• All doctors abide by the Wesfarmers Health Telehealth Code of Practice.
• Our Australian based support team is always available to help.

Convenient: No waiting rooms. No appointment delays. Access healthcare from home, work, or anywhere in Australia.

Affordable: Some consultations are offered bulk-billed and consultations which are not are generally priced the same or cheaper than traditional GPs.

Real doctors: Each consultation is conducted by a real doctor registered in Australia.

Quick: The majority of prescription orders are handled in a matter of minutes. Numerous drugs can be brought to your location the day in urban regions.

Safe and compliant: Your medical data is secured using encryption to banking standards and kept following Australian privacy regulations.

Patient safety is our top priority and InstantScripts operates under strict regulatory oversight:
- Our telehealth platform meets national digital health standards
- We maintain comprehensive medical indemnity insurance
- Regular audits ensure ongoing compliance with Australian healthcare regulations

Healthcare should be accessible, not complicated.

We've built InstantScripts to remove the barriers that prevent Australians from getting the care they need—whether that's finding time for a GP appointment, accessing specialists, or simply getting a repeat prescription filled.

Trusted by millions of Australians
Since our launch, InstantScripts has helped millions of Australians access healthcare services. Our patients consistently rate us highly for convenience, professionalism, and quality of care.

Our doctors and pharmacists
Our network includes experienced Australian-registered doctors who are passionate about making healthcare more accessible. Every practitioner on our platform:

• Holds current AHPRA registration
• Has completed telehealth training
• Follows Royal Australian College of General Practitioners (RACGP) telehealth guidelines
• Undergoes regular professional development and quality reviews