Too sick to fly? Request a medical certificate online to support your flight cancellation or refund request.
For a single-day certificate, there’s no telehealth consultation required. For a multi-day certificate, you’ll need to speak with a doctor via telehealth.
*Average wait time for single-day medical certificates.
Dr. Sarah Cavanagh,
Chief Medical Officer
InstantScripts
All online medical certificates are reviewed and certified by Australian based doctors who are registered with the Australian Health Practitioner Regulation Agency (AHPRA).
InstantScripts is registered with the Australian Digital Health Agency (ADHA) and a Royal Australian College of General Practitioners (RACGP) CPD provider.
*A parent or guardian must submit the request if the patient is under 18 years old.
Being sick is bad enough. Missing a flight doesn’t make things any better. With InstantScripts, you can request a medical certificate online to support your flight cancellation, refund or travel insurance claim. An Australian-registered doctor will assess your circumstances and may issue a certificate if clinically appropriate.
Getting your certificate sorted is simple. Here’s how it works for single-day and multi-day certificates.
Submit your request online
Create an account or log in, then select the medical certificate option that suits your situation.
Complete a short questionnaire about your symptoms and circumstances.
A doctor will review your request
An Australian-registered doctor will review the information you’ve provided. If clinically appropriate, they may issue your medical certificate without the need for a telehealth consultation.
Receive your medical certificate
If issued, your doctor-signed medical certificate will be sent to you electronically.
You can then provide it to your airline or insurer as part of your flight cancellation or refund request.
$19
Single day online medical certificate that covers you for today.
$49
Speak to an InstantScripts doctor to request a medical certificate for multiple days of absence.
A medical certificate for flight cancellation is a document from a doctor that provides evidence of a medical reason that affected your ability to travel. It can be provided to an airline or travel insurer as supporting documentation for a flight cancellation, refund request or insurance claim.
Acceptance depends on the airline or insurer’s requirements.
Illness, injury, infection and pregnancy complications may affect your ability to travel. A doctor can assess your individual circumstances and determine whether a medical certificate is clinically appropriate.
A medical certificate for flight cancellation provides evidence that a medical condition affected your ability to travel on specific dates. You can provide it to your airline or insurer as supporting documentation for your cancellation or claim.
Yes. You can request a medical certificate through our online medical certificate service. An Australian-registered doctor will assess your request and may issue a certificate if clinically appropriate.
Some illnesses, injuries and pregnancy complications may affect your ability to fly. A doctor can assess your circumstances and determine whether a medical certificate is clinically appropriate.
Fees vary depending on your request or consultation. Check our pricing page for current costs.
Acceptance depends on the airline or insurer’s own policies and isn’t guaranteed. Check their requirements before requesting a certificate, as illness cancellations are not always refunded automatically.
A medical certificate for flight cancellation is a document from a doctor that provides evidence of a medical reason that affected your ability to travel. It can be provided to an airline or travel insurer as supporting documentation for a flight cancellation, refund request or insurance claim.
Acceptance depends on the airline or insurer’s requirements.
Don't wait till the morning. Our doctors are here to help at any time.
Don't leave home, drive, or be around sick people in a waiting room.
Get your medication delivered to your door so you don't have to leave the house.
Don't wait till the morning. Our doctors are here to help at any time.
Don't leave home, drive, or be around sick people in a waiting room.
Get your medication delivered to your door so you don't have to leave the house.
We’re rated on average 4.7/5 from over 22,000 reviews
"A great service! – InstantScripts are prompt and affordable especially when your normal doctor is not available and you need a script or certificate quick. They are reasonable and you receive your certificate promptly. Highly recommended."
- Ruby F
"Medical Certificate…. whilst lying on the sofa – No one wants to go out to get a medical certificate when they’re ill. This is a great a great service. Super helpful Doctor, with kindness and empathy, sorted my certificate with care and professionalism."
-Andrea B
"Obtained my script when I couldn’t get into my doctor – This online service is a godsend. I managed to receive my script and a doctors certificate on the same day that I needed this. I am currently unable to access my GP who I have been with for 30 years."
- Coastal4
"A great service! – InstantScripts are prompt and affordable especially when your normal doctor is not available and you need a script or certificate quick. They are reasonable and you receive your certificate promptly. Highly recommended."
- Ruby F
"Medical Certificate…. whilst lying on the sofa – No one wants to go out to get a medical certificate when they’re ill. This is a great a great service. Super helpful Doctor, with kindness and empathy, sorted my certificate with care and professionalism."
-Andrea B
"Obtained my script when I couldn’t get into my doctor – This online service is a godsend. I managed to receive my script and a doctors certificate on the same day that I needed this. I am currently unable to access my GP who I have been with for 30 years."
- Coastal4
"A great service! – InstantScripts are prompt and affordable especially when your normal doctor is not available and you need a script or certificate quick. They are reasonable and you receive your certificate promptly. Highly recommended."
- Ruby F
"Medical Certificate…. whilst lying on the sofa – No one wants to go out to get a medical certificate when they’re ill. This is a great a great service. Super helpful Doctor, with kindness and empathy, sorted my certificate with care and professionalism."
-Andrea B
"Obtained my script when I couldn’t get into my doctor – This online service is a godsend. I managed to receive my script and a doctors certificate on the same day that I needed this. I am currently unable to access my GP who I have been with for 30 years."
- Coastal4
"A great service! – InstantScripts are prompt and affordable especially when your normal doctor is not available and you need a script or certificate quick. They are reasonable and you receive your certificate promptly. Highly recommended."
- Ruby F
"Medical Certificate…. whilst lying on the sofa – No one wants to go out to get a medical certificate when they’re ill. This is a great a great service. Super helpful Doctor, with kindness and empathy, sorted my certificate with care and professionalism."
-Andrea B
"Obtained my script when I couldn’t get into my doctor – This online service is a godsend. I managed to receive my script and a doctors certificate on the same day that I needed this. I am currently unable to access my GP who I have been with for 30 years."
- Coastal4
"A great service! – InstantScripts are prompt and affordable especially when your normal doctor is not available and you need a script or certificate quick. They are reasonable and you receive your certificate promptly. Highly recommended."
- Ruby F
"Medical Certificate…. whilst lying on the sofa – No one wants to go out to get a medical certificate when they’re ill. This is a great a great service. Super helpful Doctor, with kindness and empathy, sorted my certificate with care and professionalism."
-Andrea B
"Obtained my script when I couldn’t get into my doctor – This online service is a godsend. I managed to receive my script and a doctors certificate on the same day that I needed this. I am currently unable to access my GP who I have been with for 30 years."
- Coastal4
"A great service! – InstantScripts are prompt and affordable especially when your normal doctor is not available and you need a script or certificate quick. They are reasonable and you receive your certificate promptly. Highly recommended."
- Ruby F
"Medical Certificate…. whilst lying on the sofa – No one wants to go out to get a medical certificate when they’re ill. This is a great a great service. Super helpful Doctor, with kindness and empathy, sorted my certificate with care and professionalism."
-Andrea B
"Obtained my script when I couldn’t get into my doctor – This online service is a godsend. I managed to receive my script and a doctors certificate on the same day that I needed this. I am currently unable to access my GP who I have been with for 30 years."
- Coastal4
For a better experience and additional features we recommend downloading our app.
Follow us:
A Wesfarmers company
© INSTANTSCRIPTS PTY LTD ABN 87 629 120 234
